/10
★★★★★
basée sur 248 avis publiés
★★★★★
basée sur 248 avis publiés
Derniers avis clients neutres
3/5
★★★☆☆
Prend du temps et communication pas top
Keny B.
Le
suite à un achat du 23/10/2024
3/5
★★★☆☆
I ordered custom case for my balafon and it did fit but the strap was sewn incorrectly. I ordered 4 sets of mallets, 2 felt tipped and 2 rubber tipped. The mallets sounded and performed much better than the set I had. One of the rubber tipped mallets was not cut to the correct length. The worst part was one of the rubber tipped mallets arrived with wood eating beetles. I was able to catch it but one of my balafon keys showed signs of insect damage. If i had not caught it, the beetles could have done more damage...I reached out to Fabrice on October 9th and have yet to receive a response to my email. I'm disappointed because this experience has put me off from any future orders. It is clear that this package was prepared in too much of a rush. If someone had taken about 5 extra minutes to look, the strap could have been sewn the right and they may have seen the insect holes in the mallet. I will be contacting PayPal to request a refund for at least the set of mallets arrived that not cut to length and the wood eating beetles. UPDATE: It was brought to my attention that Fabrice had in fact responded to me several times and his emails went to my spam folder. I was able to finally chat with him and we were able to solve the issues amicably and he refunded me the price of the bad mallets. He also explained that the wood used for other instruments are resistant to pests. Thanks again Fabrice
Akmal B.
Le
suite à un achat du 03/09/2024
2/5
★★☆☆☆
J'ai commandé une calebasse de 42 cm de diamètre j'ai reçu une calebasse de 38cm donc pour changer la calebasse de mon instrument c'est pas terribles obliger de retaillé le manche voilà mon instrument et plus petit que prévu 68€ prix avec l'envoi plus 13 euros imprévu de frais de douane chose que je n'avais jamais eu lors de mes commandes précédentes 81€ la calebasse de la mauvaise taille ça fais cher.
Sébastien F.
Le
suite à un achat du 12/02/2024
3/5
★★★☆☆
Bonjour oui j’ai reçu toute les peaux commander mais plusieurs peaux avait des trous un peut décevant.
Periamalei S.
Le
suite à un achat du 25/11/2023
Réponse de
Baragnouma
Le
Les trous sont certainement placés sur les cotés et ne gênent pas le montage...
3/5
★★★☆☆
Finalement la commande est arrivée (avec bcp de retard >2 mois) néanmoins produit conforme, emballage parfait. Merci
Simon D.
Le
suite à un achat du 01/11/2023
3/5
★★★☆☆
I received the package after around 3 weeks i placed the order. Before ordering i received quick replies to my questions/emails, after i ordered i didn't get any replies to emails/questions. I bought a ngoni and a single peg for the kora. I didn't receive the peg. The ngoni was packed very well and is a beautiful instrument, and it sounds very well. BUT the ngoni I received (despite the good packaging) has a cracked gourd/calabash and i'm afraid it will break soon. I sent an email asking what to do/ how to repair it a few days ago, but I still haven't got the reply, it will hopefully come soon. Apart from the crack, the instrument is really well made, professional quality.
Matteo C.
Le
suite à un achat du 02/08/2023
3/5
★★★☆☆
The Kora bridge base was poorly made and uneven, the bridge is well made but the holes are uneven and we have never seen this on any Koras before so will not be used, the dun dun sticks are good, just purchased for sentimental reasons as I used to live in Bobo.
Matthew K.
Le
suite à un achat du 27/04/2023
Réponse de
Baragnouma
Le
The bridge we sent you matches the photo on the item sheet.
I agree that our products are not necessarily similar to those offered by other craftsmen or musicians, but they are no less functional.
We have offered you a return with a refund, but you have not replied.
I agree that our products are not necessarily similar to those offered by other craftsmen or musicians, but they are no less functional.
We have offered you a return with a refund, but you have not replied.
2/5
★★☆☆☆
I purchased 6 calabash drums from Baragnouma and 5 of them was broken when I received it. 3 was broken into pieces and I managed to save the other 2 with super glue. I'm pretty sad about this purchase.
Finah Y.
Le
2/5
★★☆☆☆
Une commande de plusieurs peaux de veau. Délais respectable et condition de vente prix etc OK. Cependant je suis très déçu de la qualité.. Beaucoup de cicatrices dont certaines récentes, des verrues à bloc. 4 peaux montées et 4 avec des déchirures qui apparaissent sur les faiblesse. Pourtant je monte toujours du veaux ou vache depuis des années et je n'ai jamais eu ce genre de problème. Je suis déçu.. Les peaux ne sont pas chères mais si c'est pour ne pas avoir un seul djembe ça ne vaut pas le coup.. Je ne vais même pas essayer de monter les peaux restantes.. Par contre j'ai pris une peau de chèvres qui par contre est de top qualité m, jolie son bonne épaisseur mais je verrai sur la durée de vie.
Julien A.
Le